The four horsemen that poison relationships, and how to stop them

You know that moment when an argument takes a turn, and suddenly, you’re no longer talking about the issue, and instead you’re attacking each other? Maybe it starts as a small frustration, but before you know it, one of you is criticizing, the other is getting defensive, and suddenly, you’re in that all-too-familiar cycle of disconnect. You might even wonder, Why do we always end up here?